Internal applicants must apply by 11:59pm on May 13, 2025.

About Joseph Brant Hospital:

Joseph Brant Hospital (JBH) is a full-service hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. JBH is honoured to be recognized as one of Hamilton Niagara’s Top Employers since 2015, with a skilled team of approximately 200 physicians, 2,000 employees, and more than 300 volunteers.

JBH is a Clinical Education site in conjunction with McMaster University, and is designated as an Academic Community Teaching Hospital. JBH is also a partner member of the Burlington Ontario Health Team (BOHT).  JBH is deeply committed to providing exemplary care and living the hospital’s core values of Compassion, Accountability, Respect and Excellence.

JBH also inspires and empowers a culture of caring and this is demonstrated in many ways including our commitment to the health, safety, and wellbeing of our people. For more information, visit www.josephbranthospital.ca.

Responsibilities:

The clerk’s responsibilities involve coordinating the orderly flow of patients and visitors in and out of the Department, reception and clerical activities within the Department and the dissemination and co-ordination of general information. 

• Answer phone calls - relay messages, liaise between staff, physicians and public
• Make appointments for diagnostic test, dispatch the corresponding requisitions and specimens to appropriate Departments and arrange patient escort if necessary
• Transcribe physician’s orders, fax med orders to pharmacy and order enter all other orders
• Update patient room list and board daily, complete diet list and fax to Dietary
• Check staffing for next shift and acquiring staff to meet daily needs
• Write daily assignment sheet for next 24 hours under the direction of the Nurse Manager/Team Leader
• Completion of workload tabulations and prepare pay sheets
• Answer family questions and accompany visitors to patient's bedside
• Order supplies and stock charts and cupboards, file old sheets in charts

Qualifications:

• Medical Terminology and Administration post-secondary education or equivalent knowledge gained through past experience required
• Excellent computer skills required with a demonstrated typing speed of 40 - 50 wpm
• Ability to transcribe orders is required
• An excellent telephone manner required
• Demonstrated excellent communication skills
• Excellent communication skills (written and verbal)
• Strong organizational skills, with demonstrated ability to prioritize in a fast paced environment
• Demonstrated reliable attendance, punctuality, availability and performance required
• Demonstrated commitment to quality and patient safety, considers safety of self and co-workers 

Please Note:  Assignment subject to change based on the needs of the department.

To be considered for this exciting opportunity please visit the JBH Careers page to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted. 

Joseph Brant Hospital is committed to an equitable and inclusive culture where everyone thrives and feels that they belong. One of the pillars of our Diversity, Equity and Inclusion framework is to enable our people and patients to flourish by removing barriers. In compliance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available during the recruitment and selection process and throughout employment.

Please help us meet our commitment to providing an inclusive and barrier-free environment by letting us know if you require accommodation. Contact Human Resources for confidential assistance at careers@josephbranthospital.ca or at 905-632-3737 ext. 4129.

Please include the posting number in the subject line of any email correspondence to enable appropriate assistance.